Receiving rate request from the customer.
Find the best rate which match customer request and send to the customer to get his feedback.
If the rate ok with the customer, he send to shipping order.
Once we received shipping order we do shipping declaration.
We send the shipping declaration to the shipping line to have the booking number and booking confirmation.
After we have the confirmation from the shipping line we start our handling process.
Sent the confirmation to our customs clearance team to withdrawal the container.
Customer sent to us packing and invoice to do shipping instruction.
Get copy from the BL to revise it.
Get the original and sent to the customer.
Sent to the customer all the documents which related to his shipments.